How do I pull a file of all of the unsuccessful transactions ?

You would need to pull this from the system on a monthly basis.

  1. Choose the period
  2. Select filter STATUS - "REJECTED"
  3. Once the transactions are shown, click on the “Export” icon (below the “Search” button).
  4. On the popup window, select the data fields for the transactions you need to export. You can select and deselect fields by moving them to the right or left box respectively
  5. Select the parameters for the file format you prefer.
  6. Click “export” Button to download the new file.