Shop Compliance - Recommended statements

General terms and conditions of service provision

The sale of goods through our online store []  is performed within the registered activity of the company .....................
The selling price of the goods is indicated with each item.

Payment methods

Payment for products on our online store can be made in one of the following ways: payment cards – VISA, Maestro, MasterCard [....] supporting online payments, as well as with the following payment methods: [....]. Payment by cards is realized in cooperation with AllSecure Global d.o.o and [Bank] and is done in a secure and certified way through AllSecure Payment Gateway, by simply entering data from the payment card. Check with the bank that issued your card to see if your card supports online payments.

After entering the card data and confirming the payment, the bank authorizes the transaction and thus the order is approved. 

[When Preauthorize] The amount will be and will not be available for another purpose.  In case the payment is not completed, that is, the amount is not deducted from the account until the expiration of 14 days from the acceptance of your order, that order will be canceled and deleted. After the expiration, the money reserved in your account will be released and will be available to you again. You can then repeat the same or a new order, and make a payment related to them. [/When Preauthorize]

Data protection when paying by cards

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using SSL protocol, using the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. At no time is the payment card information available to the merchant.

3D Secure protection for all merchants and customers – AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants who use the AllSecure Payment Gateway are automatically included in 3D-Secure protection, which guarantees customers the security of the purchase. Customer payment card numbers are not stored on the merchant’s system and the registration itself is protected by SSL data encryption.

PCI Standards protect sensitive cardholder data during the entire payment process: from the moment of entering data at the merchant’s point of sale, during communications between the merchant and relevant banks and card organizations, as well as the subsequent storage of this data.

Registration of payment methods

When the customer’s card data, at his request or by the merchant’s decision, is tokenized (stored in a certified manner for later use), this data is stored on AllSecure PCI-DSS certified servers. Thus tokenized card data is transmitted in a completely secure and certified manner. At no time does the merchant have access to card number data and other sensitive data, but he receives a reference number (token) which only he can use in accordance with the conditions agreed with the customer. The customer has the option of deregistering a previously registered card, as well as changing the details of a previously tokenized card.

In the event of a refund to a customer who has previously paid for one of the payment cards, in part or in full, regardless of the reason for the refund, this refund is made exclusively through the same card used for payment. This means that the bank will, at our request, refund the funds to the cardholder’s account.

The moment of accepting the order

After ordering, you will be notified of the status of your order via the email you provided during the ordering process. The order is accepted by the company [ ........ ] only after we send you a confirmation of acceptance by email.

Delivery time

The order delivery period is [ ....... ]